Return Information

Return Policy

We accept returns within 60 days of receipt of your product(s). If 60 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. A receipt or proof of purchase is required to complete your return.

To begin your return process, please contact us and submit a message with your order information.

Refunds

Once your return is received and inspected, we will notify you via email. We will also inform you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a few days.

Partial Refunds

Partial refunds may be granted in the following situations:

• The item is not in its original condition, is damaged, or is missing parts for reasons not due to our error.
• The item is returned more than 60 days after delivery.

Final Sales

Items purchased as part of a "final sale" are not eligible for return.

Exchanges

We only replace items if they are defective or damaged. If you receive a defective or damaged item, please contact us for further assistance.

Return Shipment

In most cases, you will be responsible for the return shipping costs.

For items valued over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Please ensure that the RA# provided as part of your support ticket is clearly visible on the return shipment, as this will help expedite the returns process.